This facilitation leadership program helps individual contributors, managers and leaders embody the tools and facilitation practices in their everyday projects and client engagements.
Overview
This 1.5-day learning program covers the why, what, and how of facilitation practices. Through exercises and examples, participants will practice and reflect on their facilitation and listening styles, and how they apply them in their teams and projects.
Listening is fundamental to facilitation and problem-solving. Intentionally practicing our skills as listeners can lead to more effective engagements and a better understanding of users' needs.
Facilitation practices can help teams better operate in projects with multiple perspectives and agendas. Further, it can help engage individuals who might otherwise struggle to see their role or how they can contribute in workshops or group settings.
Certificate Program Outcomes
- Develop skills to increase understanding when teams or individuals have diverging goals and priorities
- Develop listening skills for complex partner & client relationships
- Develop a greater awareness of personal listening behaviors
- Facilitation feedback within small groups in a virtual session
- Actionable techniques to navigate power dynamics, multiple agendas, and how to include many perspectives in a group setting
- Tactics for aligning partners with varying agendas
- Reflection on personal facilitation abilities
Who is it for?
If any of these sound like you, then this program is for you.
I want to:
- facilitate multiple teams and agendas under tight deadlines and budget restrictions.
- have a set of tools for me and my team to use for accountability and guidance.
- be present in a conversation or learn how to listen to understand multiple agendas and perspectives.
- give space to multiple voices and redistribute power.
- engage participants depending on their agenda.
- Integrate better facilitation practices into our workshops and projects.
What is the program format?
In this remote and live learning program, we use multiple exercises and methods so that you can experience the concepts rather than be lectured.
At times that means we’ll work in pairs or small groups, on our own or a combination depending on the moment. We'll use Miro or Mural boards to facilitate certain exercises and illustrate ideas. No prior use of Miro or Mural is required. After the course, you can continue your work on the digital board with a free trial.
Certificate Details
After completing the courses, you’ll receive your Facilitation Leadership skills certificate of completion via email as a downloadable PDF within 1-2 weeks of completing the final required course. Certificates are configured for uploading and sharing on LinkedIn.
Commonly Asked Questions
Academic Credit:
Graduate and undergraduate students can partake in lectures connected to this topic through design institutions like Minneapolis College of Art and Design and the Royal College of Art in London.
Completion Time:
The immersion program takes 1 day to complete, although the course may also be broken up into two separate days.
Certificate Requirements:
If you've completed any modules in the active listening practices, facilitation methods 101, personal facilitation style, all count toward your certificate of completion.
"It can be tempting to think that because we’ve run meetings that it’s easy to facilitate. Working with Catherine helped me realize the nuances of facilitation - from moments in a workshop to moments beyond the workshop. I recommend anyone hoping to develop a practice of being more human centered within their organization collaborate with Catherine."